FAQ

WHAT IS YOUR BUILDING CAPACITY?

 

555 Total

The Grand room: approx 200   Oh Soo Grand: 75   Baby Grand: 30

 

CAN I BRING IN OUTSIDE CATERING?

 

At GRAND EVENTS we have an open-vendor policy. You are able to bring in any vendor that you would like, including the caterer of your choice, with no restrictions. We have a list of recommended vendors that you are welcome to choose from but we do not require you to use anyone on it. if you are planning on having alcohol you are required to have security contracted through us. .

 

HOW MUCH TIME SHOULD I BOOK IN EACH ROOM?

 

You can rent each room for the amount of time you need the space for, including the time that you need for your decorating. Blocks of time start on the hour. We rent our rooms for 7hours, 9 hours, 12 hours, or all day (which would be from 7am-midnight). When you arrive at the start of your event, everything that GRAND EVENTS provides will be set up, allowing you and your vendors time to set up any additional items. GRAND EVENTS will take care of room cleanup at the end of your booking time .es not count as part of your reservation. We are happy to remove anything you would like thrown away but ask that you have your guests, decor, gifts, etc. removed by the end of your time block.

 

WHAT IS INCLUDED WITH EACH RESERVATION?

 

When you book your event at GRAND EVENTS, we include all of your event essentials for no extra charge. All reservations include: tables and chairs. Specialty tablecloths are available in your choice of color for a fee.

 

WHAT ARE MY DECOR OPTIONS?

 

GRAND EVENTS offers additional linens for rent such as chair ties and table runners

 

CAN I COME IN EARLY TO DECORATE?

 

You are allowed access to your rooms when your time block starts, so if you know you will be needing extra time to decorate, make sure you include your decorating time in whatever time block you choose. When your time block begins, we will have all of your tables, chairs and tablecloths set so the room will be ready for you or your vendors to decorate at that time.

 

CAN I LEAVE MY ITEMS AT GRAND EVENTS OVERNIGHT?

 

We ask that all items including rental items that you brought in are removed at the end of your time block. GRAND EVENTS is not responsible for any items left overnight or not collected at the end of your time block. In certain cases, exceptions can be made, but written approval must be granted by the staff of the building so please contact the building directly.

 

DO YOU OFFER PAYMENT PLANS?

 

Yes, we offer payment plans and we are happy to work with you. For specific information, please contact the building directly. All reservations must be paid in full 2 months prior to your event date.

 

HOW CAN I MAKE MY PAYMENTS?

 

GRAND EVENTS accepts payments by credit or debit card, personal check, cashier’s check or money order. If you are paying with a credit/debit card, feel free to call 501-960-0455 or you can call the building directly.